Terms of Service
These Terms of Service ("Terms") govern access to and use of software products, websites, and subscription services offered by NeoTera Labs ("we", "us", or "our"), including Plinth AEC Solutions (the "Software") — a unified Autodesk Revit automation platform — and our marketing website (the "Site"). By installing, activating, purchasing, or using the Software or Site, you agree to these Terms. If you do not agree, do not use the Software or Site.
These Terms supplement our Privacy Policy, which describes how we process personal data. In the event of a conflict regarding data processing, the Privacy Policy controls.
1) Eligibility and authority
The Software is intended for professional business use by individuals and organizations using Autodesk Revit. You represent that you are at least 18 years old (or the age of majority in your jurisdiction) and have authority to bind yourself or the organization on whose behalf you use the Software.
2) Account, license, and subscription
2.1 License grant
Subject to your compliance with these Terms and payment of applicable fees, we grant you a limited, non-exclusive, non-transferable, revocable license to install and use the Software on compatible Windows systems running supported versions of Autodesk Revit, solely for your internal business purposes and only for the subscription tier and product scope you have purchased or been granted under trial.
2.2 Subscription plans
Current commercial plans (prices in USD, subject to change with notice on the Site):
- Plinth Starter — Full finish modeling (six tools) plus architectural coordination: Levels, Grids, Insert Rooms, and Bulk Room Naming ($14.99 / month; $149.99 / year). Does not include structural modeling or Manage & Sort.
- Plinth Pro — Full Plinth AEC Solutions ($39.99 / month; $419.99 / year). One license key unlocks every capability.
- Plinth Enterprise — Coming soon. Not available for purchase until announced on the Site.
2.3 Trials
We may offer time-limited trials at our discretion. Trials are subject to eligibility rules, machine-binding, and abuse-prevention measures enforced server-side. We may modify, suspend, or discontinue trials at any time. At trial end, continued use requires a paid subscription unless otherwise stated.
2.4 Machine binding and activation
Release builds require periodic online connectivity for activation and validation. Licenses may be bound to a machine identifier. You may not circumvent, disable, or interfere with license validation, machine binding, or technical protection measures.
2.5 Merchant of record
Subscriptions and payments are processed by Lemon Squeezy as merchant of record. Your purchase is also subject to Lemon Squeezy's terms and policies. Subscription management (including cancellation) is performed through the customer portal provided at purchase.
3) Restrictions
You may not, and may not permit others to:
- Copy, modify, adapt, translate, or create derivative works of the Software, except as permitted by law
- Reverse engineer, decompile, or disassemble the Software, except to the limited extent mandatory applicable law allows
- Rent, lease, lend, sell, sublicense, distribute, or make the Software available to third parties
- Remove or alter proprietary notices, branding, or license controls
- Use the Software to develop a competing product or service
- Use the Software in violation of applicable law, Autodesk terms, or third-party rights
- Share license keys, trial access, or activation credentials outside your authorized scope
4) Autodesk Revit and third-party software
The Software is an add-in for Autodesk Revit. You must obtain and maintain your own valid Revit license and comply with Autodesk's applicable terms. We are not affiliated with, endorsed by, or sponsored by Autodesk except as may be stated in distribution channels. The Software depends on Revit APIs and system configuration; we do not guarantee compatibility with every model, template, add-in combination, or future Revit release beyond our stated supported versions (currently Revit 2025, 2026, and 2027 on 64-bit Windows).
5) Your models and data
You retain all rights to your Revit models and project data. The Software operates locally within Revit except for licensing-related communications described in our Privacy Policy. You are solely responsible for backups, model integrity, standards compliance, and verification of outputs (including quantities, geometry, and documentation) before reliance in production.
6) Updates and changes
We may provide updates, patches, or new versions at our discretion. We may modify features, supported Revit versions, or subscription packaging with reasonable notice where practicable. Continued use after changes constitutes acceptance of the updated Software or Terms, unless otherwise required by law.
7) Intellectual property
The Software, Site, documentation, trademarks, and all related intellectual property are owned by NeoTera Labs or its licensors. No rights are granted except as expressly stated in these Terms. Feedback you provide may be used by us without obligation or compensation.
8) Fees, billing, and refunds
Fees are billed in advance according to the plan selected. Prices may change for future billing periods; we will provide notice as required by applicable law or payment-provider rules. Unless required by law or explicitly stated at checkout, fees are non-refundable for periods already billed. Cancelling a subscription stops future charges but does not entitle you to a refund for the current billing period.
9) Disclaimers
THE SOFTWARE AND SITE ARE PROVIDED "AS IS" AND "AS AVAILABLE". TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SOFTWARE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR PRODUCE SPECIFIC BIM OUTCOMES. AUTOMATION TOOLS ASSIST PROFESSIONAL JUDGMENT; THEY DO NOT REPLACE ENGINEERING, ARCHITECTURAL, OR CODE COMPLIANCE REVIEW.
10) Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, NeoTera Labs AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND SUPPLIERS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS INTERRUPTION, ARISING FROM OR RELATED TO THE SOFTWARE, SITE, OR THESE TERMS, EVEN IF ADVISED OF THE POSSIBILITY. OUR AGGREGATE LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE SOFTWARE OR THESE TERMS SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID TO US FOR THE SOFTWARE IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS (USD $100). SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS; IN THOSE CASES, OUR LIABILITY IS LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.
11) Indemnification
You will defend, indemnify, and hold harmless NeoTera Labs from claims, damages, losses, and expenses (including reasonable legal fees) arising from your use of the Software, your Revit models or project deliverables, your violation of these Terms, or your violation of third-party rights or applicable law.
12) Suspension and termination
We may suspend or terminate access to the Software if you breach these Terms, fail to pay fees, or if required for security or legal compliance. Upon termination, your license ends and you must cease use and uninstall the Software. Sections that by nature should survive (including intellectual property, disclaimers, limitation of liability, indemnification, and governing law) survive termination.
13) Export and compliance
You agree to comply with applicable export-control, sanctions, and trade laws. You may not use the Software where prohibited by law.
14) Governing law and disputes
These Terms are governed by the laws applicable to NeoTera Labs' place of business, without regard to conflict-of-law rules. Courts in that jurisdiction shall have exclusive jurisdiction over disputes arising from these Terms, except where mandatory consumer-protection law in your country requires otherwise. Before formal proceedings, the parties will attempt in good faith to resolve disputes by contacting info@neoteralabs.com.
15) Changes to these Terms
We may update these Terms from time to time. Material changes will be reflected by updating the date above and, where appropriate, notice on the Site. Your continued use after the effective date constitutes acceptance unless prohibited by law.
16) General
- These Terms constitute the entire agreement regarding the Software and supersede prior understandings on that subject.
- If any provision is unenforceable, the remainder remains in effect.
- Our failure to enforce a provision is not a waiver.
- You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or asset sale.
17) Contact
Questions about these Terms: info@neoteralabs.com